Your Customer is our Priority

Every business desires growth and having an efficient Customer Relationship Management (CRM) process is key to this growth. Enhance your business CRM through a quality Call Center in Dubai and outsource this essential business process to Contactopia.

Benefits of CRM Outsourcing

Greater profitability – increase your profit by reducing CRM expenditure through a cost-effective Call Center in Dubai.

Expert quality – you can rely on industry experts to professionally manage your Dubai Call Center.

Modular upscaling – optimize your profitability by limiting your Call Center in Dubai expenditure to current needs and upscaling with business growth.

Contactopia operates as a Call Center Service Provider – proudly serving your Dubai Call Center requirements since 2004.

Call Center in Dubai - 17 years
Call Center in Dubai - Agent

Welcome to

Contactopia Your Call Center for Dubai

Since 2004 we have been specializing in leasing our call center operational and management expertise to a growing portfolio of global clients.

Operating out from our new facility in SRTIP, we capitalize on the abundant supply of energetic, multi-lingual and professional work-force from neighboring college districts. This is further complemented by the country’s world-class telecom infrastructure and from here we serve as your Call Center in Dubai, giving you a virtual presence in the local, regional and international markets.

Unlike other call centers in Dubai, Contactopia excels at a wide range of services such as Customer Support, Telemarketing, Lead Generation, Customer Satisfaction Indexing, Record Verification, Market Research, Third-Party Assessments, Database Management etc. Collectively, these services are made possible through our significant investment in trained work force, cutting edge technology from Avaya & HP and benchmarked processes.

Call Center in Dubai - People

Services

As a leading Dubai call center service provider, our core competency is in delivering and managing Corporate communication channels. Within these communication channels we manage an extensive range of call center services.

Phone

  • Customer Support Center
  • Technical Helpdesk
  • Telemarketing
  • Database Verification
  • Reception Service (Virtual Office)
  • After-hours Answering Service
  • Customer Satisfaction Surveys
  • Lead Generation
  • Revenue-Generating Inbound Service
  • Third-party Audit
  • Virtual Conferencing

Web-chat

  • Click for Live agent’ Support

Whatsapp

  • Response Management
  • Event Invitation
  • Broadcast Marketing

Email

  • Response Management
  • Product Marketing
  • Promotion Announcement
  • Broadcast Marketing

Social Media

  • Facebook Management
  • Twitter Management
Call Center in Dubai - Whatsapp

Reviews

Clients

Contact Us

UAE:

Tel: +971.6.517.8888

N.America:

Tel: +1.647.849.2629

Email:

Call Center in Dubai - Email

Address:

SME-01, Block-C, SRTIP

Sharjah, United Arab Emirates

Call Center in Dubai - Map QR

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