Your Customer is
Our Priority

Every business desires growth and having an efficient Customer Relationship Management (CRM) process is key to this growth. Enhance your business CRM through a quality Call Center in Dubai and outsource this essential business process to Contactopia.

Benefits of CRM Outsourcing
Greater profitability – increase your profit by reducing CRM expenditure through a cost-effective Call Center.
Expert quality – you can rely on industry experts to professionally manage your Call Center.
Modular upscaling – optimize your profitability by limiting your Call Center in Dubai expenditure to current needs and upscaling with business growth.

Contactopia operates as a Call Center Service Provider – proudly serving your BPO requirements since 2004.

Call Center in Dubai - 20 years
Call Center in Dubai - Agent
Welcome to

Your BPO in Dubai

Since 2004 we have been specializing in leasing our call center operational and management expertise to a growing portfolio of global clients.

Operating out from our new facility in SRTIP, we capitalize on the abundant supply of energetic, multi-lingual and professional work-force from neighboring college districts. This is further complemented by the country’s world-class telecom infrastructure and from here we serve as your Call Center, giving you a virtual presence in the local, regional and international markets.

Unlike other BPO companies in Dubai, Contactopia excels at a wide range of services such as Customer Support, Telemarketing, Lead Generation, Customer Satisfaction Indexing, Record Verification, Market Research, Third-Party Assessments, Database Management etc. Collectively, these services are made possible through our significant investment in trained work force, cutting edge technology from Avaya & HP and benchmarked processes.
Call Center in Dubai - People


As a leading Dubai call center service provider, our core competency is in delivering and managing Corporate communication channels. Within these communication channels we manage an extensive range of call center services.


  • Customer Support Center
  • Technical Helpdesk
  • Telemarketing
  • Database Verification
  • Reception Service (Virtual Office)
  • After-hours Answering Service
  • Customer Satisfaction Surveys
  • Lead Generation
  • Revenue-Generating Inbound Service
  • Third-party Audit
  • Virtual Conferencing


  • Click for Live agent’ Support


  • Response Management
  • Event Invitation
  • Broadcast Marketing


  • Response Management
  • Product Marketing
  • Promotion Announcement
  • Broadcast Marketing

Social Media

  • Facebook Management
  • Twitter Management
Call Center in Dubai - whatsapp



Contact Us


Tel: +971.6.517.8888


Tel: +1.647.849.2629

Call Center in Dubai - map


SME-01, Block-C, SRTIP

Sharjah, United Arab Emirates

Copyright ©  2004-2024 Contactopia FZE. All rights reserved.
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